Privacy Policy.
How we collect, use and look after your personal information when you visit our site or book tickets with us.
Last updated: August 2026
Who We Are
ZH Live promotes and delivers darts exhibitions and shows across the UK. This policy explains what information we collect through this website, why, and how it's handled. If anything here isn't clear, get in touch using the details on the right.
Information We Collect
We collect information you give us directly, mainly through our contact form: your name, email address, phone number (if provided) and the content of your message.
We don't run user accounts on this website and we don't process ticket payments ourselves - that's all handled by our ticketing partner, Smeetz, at the point of booking. Any payment or personal information you provide when buying a ticket is collected and processed by Smeetz under their own privacy policy, not ours.
How We Use It
We use the information submitted through our contact form solely to respond to your enquiry. We don't add you to any marketing list unless you've separately opted in somewhere else, and we don't sell or share your details with third parties for their own marketing purposes.
Cookies & Third-Party Services
This website doesn't set its own tracking or advertising cookies. However, a couple of pages embed third-party services that may set cookies of their own, outside of our control:
- Smeetz - our ticketing partner. Their booking widget and tracking script may set cookies to manage your ticket purchase and their own analytics. See Smeetz's own privacy policy for details.
- Google Maps - embedded on event pages to show venue locations. Google may set cookies as part of that embed. See Google's privacy policy for details.
You're in control of cookies through your own browser settings if you'd like to block or clear them at any time.
How Long We Keep It
We keep contact form submissions only as long as needed to deal with your enquiry, and delete them once that's resolved unless we have a genuine reason to keep them longer.
Your Rights
Under UK GDPR, you have the right to ask what personal data we hold about you, to have it corrected if it's wrong, and to have it deleted. To exercise any of these rights, just get in touch using the details opposite.
Changes To This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.
Contact Us
If you have any questions about this policy or how your data is handled, email us at contact@zhlive.co.uk.